Delivery Services, Rates and Schedules

Delivery Services, Rates and Schedules

Free Delivery

You will receive FREE delivery* on all UK Mainland orders over £95.00 (including discounts). Depending on the weight and size or your order, and your delivery address, we will use one of the delivery options below to dispatch your order free of charge.

* Excludes Heavy Goods (i.e. over 10kg). Free delivery threshold stated is limited to UK Mainland delivery addresses. Channel Islands, Isle of Man and Republic of Ireland address will receive free delivery with order values exceeding £200.00. British Forces Post Office (BFPO) addresses will receive a discounted rates on order values exceeding £100.00.

Delivery Options

When you reach the checkout, our system will automatically calculate the delivery options that are available to you depending what's in your basket. In calculating the delivery options, our system references the size, weight and value of the item(s) you have chosen, as well as the delivery address you choose. Therefore, please make sure you visit the checkout section to see your exact carriage options.

We aim to dispatch orders (where all items are in stock) placed before 15:00 Mon-Fri (excluding public holidays) the same day and all orders placed over the weekend and after 15:00 will normally be dispatched the next working day (Mon-Fri excluding public holidays), however we can unfortunately offer no guarantees.

PLEASE NOTE: ALL DELIVERY SERVICES REQUIRE A SIGNATURE ON DELIVERY & ALL LISTED SERVICES MAY NOT BE AVAILABLE FOR ALL ADDRESSES.

Delivery Regions, Services & Rates

UK Mainland

Includes all UK mainland postcodes that are not specifically stated in the Highlands & Offshore, Channel Island and BFPO areas below.

  • Royal Mail - £2.95 (Extra Small/Light orders)
    Service: 1st Class Recorded
    Delivery Schedule: Mon-Sat (excluding public holidays)
    Delivery Estimate: 1-7 days
  • Royal Mail - £3.95
    Service: Tracked
    Delivery Schedule: Mon-Sat (excluding public holidays)
    Delivery Estimate: 2-3 days
  • DPD Local - £5.95
    Service: Express
    Delivery Schedule: Mon-Fri (excluding public holidays)
    Delivery Estimate: Normally Next Working Day
  • DPD Local - £6.95
    Service: Express
    Delivery Schedule: Mon-Fri (excluding public holidays)
    Delivery Estimate: Normally Next Working Day

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UK Highlands & Offshore

Isles of Scilly (TR21-25), Western Isles (HS1-9), Skye (IV55-56), Arran (KA27), Millport (KA28), Orkney (KW15-17), Gigha (PA41), Islay (PA42-49), Jura (PA60), Colonsay (PA61), Mull (PA62-76), Tiree (PA77), Coll (PA78), Muck (PH41), Eigg (PH42), Rum (PH43), Canna (PH44), Shetland Islands (ZE1-3).

  • Royal Mail - £2.95 (Extra Small/Light orders)
    Service: 1st Class Recorded
    Delivery Schedule: Mon-Sat (excluding public holidays)
    Delivery Estimate: 1-7 days
  • Royal Mail - £3.95
    Service: Tracked
    Delivery Schedule: Mon-Sat (excluding public holidays)
    Delivery Estimate: 2-3 days
  • DPD Local - £10.95
    Service: Express
    Delivery Schedule: Mon-Fri (excluding public holidays)
    Delivery Estimate: 1-3 days
    (Note: Scottish Islands 2-3 days)
  • UPS - £10.95
    Service: Express
    Delivery Schedule: Mon-Fri (excluding public holidays)
    Delivery Estimate: 1-3 days
    (Note: Scottish Islands 2-3 days)

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Northern Ireland

Includes Northern Ireland (All BT)

  • Royal Mail - £2.95 (Extra Small/Light orders)
    Service: 1st Class Recorded
    Delivery Schedule: Mon-Sat (excluding public holidays)
    Delivery Estimate: 1-7 days
  • Royal Mail - £3.95
    Service: Tracked
    Delivery Schedule: Mon-Sat (excluding public holidays)
    Delivery Estimate: 2-3 days
  • DPD Local - £10.95
    Service: Express
    Delivery Schedule: Mon-Fri (excluding public holidays)
    Delivery Estimate: 1-3 days

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UK Channel Islands & Isle of Man

Includes Jersey, Guernsey, Herm and Sark (GY1-9), Isle of Man (IM1-9).

  • Royal Mail - £2.95 (Extra Small/Light orders)
    Service: 1st Class Recorded
    Delivery Schedule: Mon-Sat (excluding public holidays)
    Delivery Estimate: 1-7 days
  • Royal Mail - £3.95
    Service: Tracked
    Delivery Schedule: Mon-Sat (excluding public holidays)
    Delivery Estimate: 2-3 days
  • DPD Local - £15.95
    Service: Express
    Delivery Schedule: Mon-Fri (excluding public holidays)
    Delivery Estimate: 2-4 days
  • DHL - £14.95
    Service: Express
    Delivery Schedule: Mon-Fri (excluding public holidays)
    Delivery Estimate: 2-4 days
  • DHL (Particularly bulky or heavy orders over 10Kg) - £25.00
    Service: Express
    Delivery Schedule: Mon-Fri (excluding public holidays)
    Delivery Estimate: 2-4 days

Please note: Orders delivered to the Channel Islands will not be subject to VAT, however you will not see VAT Free prices for items in your basket until you have entered the checkout process and selected a Channel Islands delivery address.

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BFPO

Includes all British Forces Post Office locations worldwide.

  • Royal Mail - £5.95
    Service: Tracked
    Delivery Schedule: Mon-Sat (excluding public holidays)
    Delivery Estimate: 1-7 days
    (Estimate above is for delivery to BFPO Depot, onward journey subject to BFPO)
  • DPD Local - £11.95
    Service: Express
    Delivery Schedule: Mon-Fri (excluding public holidays)
    Delivery Estimate: Normally Next Working Day
    (Estimate above is for delivery to BFPO Depot, onward journey subject to BFPO)

Please note: Orders delivered to BFPO addresses outside the EU will not be subject to VAT, however you will not see VAT Free prices for items in your basket until you have entered the checkout process and selected a BFPO delivery address. BFPO addresses require you to enter your address in a specific way and we recommend you read the How to Deliver to a BFPO Address help page.

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Republic of Ireland (EIRE)

Includes all Republic of Ireland addresses. For Northern Ireland see UK Highlands & Offshore

  • DPD - £15.00
    Service: Express
    Delivery Schedule: Mon-Fri (excluding public holidays)
    Delivery Estimate: 2-5 Days

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International/Overseas

The last shipping date for International Orders before Christmas is Monday 15th December.

We are currently working with UPS to include additional locations to our overseas service offering. Please find a list of current locations below.

Please note that the rates below indicates shipping rates to large populated areas in each country. There may be additional charges at checkout if the delivery address is located outside these areas.

Country Shipping Charge (from)* Free Shipping (from)
Andorra £29.95 £299.50
Argentina £99.95 £999.50
Australia £69.95 £699.50
Austria £15.95 £159.50
Belgium £15.95 £159.50
Bulgaria £19.95 £199.50
Canada £59.95 £599.50
Croatia £19.95 £199.50
Cyprus £59.95 £599.50
Czech Republic £15.95 £159.50
Denmark £15.95 £159.50
Estonia £19.95 £199.50
Faroe Islands £59.95 £599.50
Finland £15.95 £159.50
France £15.95 £159.50
Germany £15.95 £159.50
Greece £15.95 £159.50
Greenland £59.95 £599.50
Hong Kong £69.95 £699.50
Hungary £19.95 £199.50
Iceland £59.95 £599.50
Italy £15.95 £159.50
Japan £69.95 £699.50
Latvia £19.95 £199.50
Liechtenstein £29.95 £299.50
Lithuania £19.95 £199.50
Luxembourg £15.95 £159.50
Macedonia £59.95 £599.50
Malta £59.95 £599.50
Monaco £59.95 £299.50
Netherlands £15.95 £159.50
New Zealand £89.95 £899.50
Norway £29.95 £299.50
Poland £15.95 £159.50
Portugal £15.95 £159.50
Romania £19.95 £199.50
San Marino £29.95 £299.50
Slovakia £19.95 £199.50
Slovenia £19.95 £199.50
South Africa £89.95 £899.50
Spain £15.95 £159.50
Sweden £15.95 £159.50
Switzerland £29.95 £299.50
USA £59.95 £599.50

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Delivery Service Partners

Royal Mail

The Royal Mail 1st Class Recorded and Tracked services are available throughout the UK and offer superb value for money on small/light orders. Delivery times typically vary from 1-7 days from dispatch (but please allow up to 14 days), dependent on delivery location. For larger orders delivered to the Channel Islands we will also use the Special Delivery service. Please see delivery regions, services & rates for the cost of these services for your area.

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DPD Local

The DPD Local service we offer is an express delivery courier service. For the vast majority of customers this will result in next working day (from dispatch) delivery (2/3 days for some offshore locations). Please see delivery regions, services & rates for the cost of these services for your area.

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DPD

The DPD service we offer is an international courier service. Delivery times will vary depending on your chosen country and region.

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UPS

The UPS service we offer is an express delivery courier service. For the vast majority of customers in the UK, this will result in next working day delivery (2/3 days for most Europe Zone 1 locations and 3-5 days for Europe Zone 2 locations) from the time of Dispatch. Please see delivery regions, services & rates for the cost of these services for your area.

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DHL

The DHL service we offer is an express delivery courier service. For the vast majority of customers this will result in delivery within 2-3 days. Please see delivery regions, services & rates for the cost of these services for your area.

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Heavy Goods

Some of the products in the Love Hockey Shop range may carry a carriage surcharge due to high weight. These products will incur additional shipping charges for their delivery to Eire and certain UK postcodes. Please contact us for more information and/or a specific quote for delivery to your address. If you place an order for these heavy goods and the carriage automatically calculated on the website does not match the required delivery charge then you will be contacted and advised of the appropriate charge before payment is taken and the order is dispatched.

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